Privacy Notice

Effective Date: September 10, 2026 Last Updated: September 10, 2026

At zhpek, accessible via our website and digital platforms, safeguarding your personal privacy and maintaining the confidentiality of your data is of paramount importance. This Privacy Notice outlines how we collect, use, disclose, and protect your personal information when you visit our website, interact with our advertisements (including adherence to digital marketing platforms such as AppLovin), make a purchase, or communicate with our customer support team at service@zhpek.com.

  1. Information We Collect We collect information to provide, improve, and secure our services. This includes:

  • Personal Identification Information: Name, billing address, shipping address, email address (service@zhpek.com correspondence), and telephone number when you place an order or create an account.

  • Payment Information: Transaction details processed securely through third-party payment gateways. We do not store complete credit card numbers on our servers.

  • Technical Data: IP address, browser type, device information, operating system, and browsing behavior collected through cookies and similar tracking technologies when you browse our site or view our digital ads.

  1. How We Use Your Information We use the collected information for various business purposes, including:

  • Processing, fulfilling, and shipping your orders for desktop green plants.

  • Communicating with you regarding order updates, tracking information, customer service inquiries, and policy updates.

  • Improving our website functionality, product offerings, and user experience.

  • Complying with legal obligations, resolving disputes, and enforcing our agreements.

  • Delivering relevant marketing and advertising content in strict compliance with digital advertising standards and network policies, including AppLovin data privacy and compliance guidelines.

  1. Sharing and Disclosure of Information We do not sell, rent, or trade your personal information to third parties for monetary gain. We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling shipments (logistics partners), and conducting digital advertising campaigns, provided those parties agree to keep this information confidential and secure. We may also disclose information when required by law or to protect our legal rights.

  2. Data Security We implement robust administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  3. Your Rights and Choices You have the right to access, update, or request the deletion of your personal information held by us. You can also adjust your browser settings to refuse cookies, though this may impact certain functionalities of our website. For any privacy-related inquiries, please contact us at service@zhpek.com.