Contact Us

At zhpek, we prioritize clear communication and exceptional customer service. We understand that purchasing eyewear online can sometimes raise questions regarding fit, style, shipping, or policies. Our dedicated support team is always ready to assist you with any inquiries, concerns, or feedback you may have. Your satisfaction is our primary goal, and we are committed to providing timely and comprehensive resolutions to ensure your shopping experience is nothing short of excellent. For all inquiries, including order status, product information, return requests, and general support, please reach out to us via email at service@zhpek.com. We meticulously monitor our inbox and strive to respond to all customer emails within 24 to 48 business hours. When contacting us regarding an existing order, please ensure you include your full name, order number, and a detailed description of your inquiry so that we can assist you as efficiently as possible. We value your input and welcome any suggestions that can help us improve our products and services. Whether you need styling advice or technical support with our website, the zhpek team is here for you.

Contact Phone Number：+1 (989) 682-2410
Hotline Service Hours： PDT 9AM-6PM